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“Customer service was great. I had some questions during installation and they answered them quickly. This was the first time I had installed a water system. Everything is working perfectly!”
SoftPro™ Elite Smart HE - Best Water Softener for City Water
Finally, soft water in every faucet — guaranteed, or your money back. The professional grade, high-efficiency city-water softener that ends scale, spots, and dry skin — using far less salt than competitors...
6-Month Money-Back GuaranteeIn stock, ships in 1–3 days
Listen to Craig "The Water Guy" Tell You About This Solution
Order Received
Order Shipped
Estimated Delivery
Quick Answers
Can I install it myself?
Yes. Most homeowners finish in 2–3 hours with basic tools and our step-by-step guide. See full answer
How much salt does it use?
About one 40 lb bag every 2–4 months for a typical household. See full answer
Will it lower my water pressure?
No. The Elite is built on 1" and larger internal plumbing, so pressure stays strong. See full answer
What if I don't love it?
Return it within 6 months of the ship date. No restocking fee. See full answer
PRODUCT DETAILS & DESCRIPTION
SoftPro Elite Water Softener — The Best Start for Cleaner, Healthier Water
The SoftPro Elite water softener is engineered to solve the root cause of hard water problems in homes of all sizes.
This high-efficiency system uses advanced ion exchange technology to remove calcium, magnesium, and other hardness minerals that damage plumbing, shorten appliance life, make soap perform poorly, and leave spots on dishes and fixtures.
With upflow design and smart controls, SoftPro Elite delivers consistent, reliable soft water throughout your entire home with less salt and less water than traditional softeners.
Hard water doesn’t just make everyday chores harder. It quietly ages your water-using systems and increases your monthly costs.
The SoftPro Elite tackles that challenge at the source so every faucet, shower, washing machine, and dishwasher runs smoother, lasts longer, and uses less energy.
Why Pair SoftPro Elite with Whole-House Filtration?
Add the SoftPro Chlorine+ Carbon Filter when your priority is removing chlorine, chloramines, taste, and odor issues.
This filter dramatically improves water quality by capturing chlorine and other chemical tastes and smells that traditional softeners cannot address.
Together, the softener and carbon filter create a complete solution for cleaner, healthier, better-tasting whole-house water.
Upgrade to the SoftPro Chlorine+ & Fluoride SUPER Filter if fluoride reduction is important for your household...
This enhanced version pairs catalytic media with bone char carbon to reduce fluoride along with chlorine, chloramines, and many other contaminants.
The result is whole-house water that not only feels softer and looks clearer but also tastes fresher and is safer for drinking and cooking throughout your home.
What You Get With the SoftPro Elite Water Softener & Filtration Bundles (Gold & Gold+)
SoftPro Elite Water Softener ONLY
1. Whole-house soft water that prevents scale buildup 2. Gentler showers, cleaner laundry, spot-free dishes 3. Upflow efficiency saves salt and water 4. Easy operation and low maintenance (set it and forget it)
With Chlorine+ Carbon Filter (Gold)
1. Removes chlorine and chemical tastes 2. Significantly improves smell and water clarity 3. Protects plumbing, fixtures, and appliances from corrosive chemicals
With Chlorine+ & Fluoride SUPER Filter (Gold+)
1. All the benefits of the carbon filter 2. Added reduction of fluoride and other dissolved contaminants 3. Fuller protection for drinking water quality throughout your home
The Complete Water Upgrade
Pairing the SoftPro Elite water softener with whole-house filtration transforms ordinary tap water into consistent, enjoyable, and truly home-wide water quality. It’s more than soft water.
It’s healthier water, better-tasting water, and water that protects your home and your family day after day...
Top Cities in USA Challenged by Hard Water
San Antonio, TX San Jose, CA Las Vegas, NV Katy, TX Houston, TX Tucson, AZ Phoenix, AZ Georgetown, TX San Diego, CA Austin, TX Henderson, NV Tampa, FL Liberty Hill, TX Scottsdale, AZ Jacksonville, FL New Braunfels, TX Orlando, FL Round Rock, TX Albuquerque, NM Frisco, CA
WHAT YOU GET WHEN YOU ORDER
Price, shipping and returns
The SoftPro™ Elite Smart HE costs $1,367 to $2,955, depending on the option you choose.
It is in stock and ships within 1–3 business days with free shipping to the US; most orders arrive 4–10 business days after you order.
Every order is covered by a 6-month money-back guarantee with no restocking fee.
SoftPro Elite HE Water Softener Only
Everything you need for perfect soft water throughout your home.
You receive: 1. SoftPro Elite high-efficiency water softener 2. Advanced upflow control valve with smart programming 3. Premium resin tank packed with long-lasting, high-capacity softening media 4. Brine tank with safety float for clean, reliable operation 5. Quick-connect fittings (if purchased with order) 6. Full installation instructions and video(s) to make it simple for anyone 7. Expert guidance on standby if you need our assistance
What this package delivers: Soft, silky water in every faucet and shower. Longer-lasting appliances. Spot-free dishes. Lower energy use. A complete defense against hardness without paying for filtration you may not need.
Gold Package SoftPro Elite Water Softener for City Water plus Whole House Chlorine+ Carbon Filter
You receive: 1. Everything included in the Softener Only package 2. Whole house Chlorine+ Carbon filtration system 3. High-performance catalytic carbon media for chlorine and chloramine reduction 4. Upflow filter tank for maximum contact time and efficiency 5. All fittings and installation components 6. Full installation instructions and video(s) to make it simple for anyone 7. Expert guidance on standby if you need our assistance
What this package delivers: A complete soft water and clean water experience.
This package removes hardness while also eliminating chlorine taste, chemical odors, and harsh compounds that dry out skin and damage plumbing.
Ideal for city water users who want softer showers, better-tasting water, and whole-home protection.
Gold+ Package SoftPro Elite Water Softener for City Water plus Chlorine+ Fluoride SUPER Filter
You receive: 1. Everything included in the Gold Package 2. Upgraded whole-house SUPER Filter with catalytic carbon plus bone char media 3. Advanced fluoride reduction system 4. Enhanced removal of chlorine byproducts, VOCs, and chemical pollutants 5. Full installation instructions and video(s) to make it simple for anyone 6. Expert guidance on standby if you need our assistance
What this package delivers: Our highest level of home water protection...
You get soft water plus deep filtration that reduces fluoride, chlorine, chemical byproducts, and a broad spectrum of modern contaminants.
This is the ultimate whole-home water upgrade for families who want spa-quality water, safer drinking water, and maximum peace of mind from a single integrated system
WHY HOMEOWNERS CHOOSE SOFTPRO ELITE
There’s a moment every homeowner discovers something surprising.
Change your water and suddenly everything in your home feels better. Showers feel smoother.
Appliances run easier. Even your dishes sparkle in a way you forgot was possible.
The SoftPro Elite was built for that moment.
Soft Water That Changes Daily Life
When hard water disappears, frustrations you considered “normal” disappear with it.
The Elite’s high efficiency upflow design uses less salt, less water, and delivers a level of consistency most softeners never reach. The result feels effortless. Softer showers. Cleaner laundry. Longer lasting appliances. And a home that simply runs smoother.
Real Savings You Can Feel
What starts as a softener becomes one of your home’s quietest money savers. Fewer plumbing repairs. Lower energy usage.
Better performing water heaters. Less detergent waste. The SoftPro Elite pays you back in ways you notice month after month, year after year.
Better Water Deserves Better Filtration
City water doesn’t just arrive hard. It often arrives carrying chlorine, chloramines, and the chemical byproducts created in municipal treatment.
A softener can’t remove these. And that’s why so many homeowners take the next logical step.
Why Homeowners Upgrade to Gold and Gold+
The Gold Package SoftPro Elite + Chlorine+ Carbon Filter
Once you’ve experienced soft water, it’s natural to want the full experience.
The Gold Package removes chlorine and chemical taste so your soft water isn’t overshadowed by harsh municipal additives.
Showers feel gentler. Tap water tastes cleaner. Every faucet in the home becomes more enjoyable.
It’s the upgrade for families who want soft water and clean water working together.
The Gold+ Package SoftPro Elite + Chlorine+ Fluoride SUPER Filter
Some homeowners want the best. And for them, Gold+ becomes the clear choice.
This bundle adds our SUPER filtration system designed to reduce fluoride, chlorine byproducts, VOCs, and the modern contaminants that standard filters miss.
Pairing SoftPro Elite with the SUPER Filter creates a whole home water experience that rivals premium bottled water. Clean. Soft. Safe. Refreshingly consistent.
The Bottom Line Most homeowners start with the SoftPro Elite because they want soft water that finally solves their hard water problems.
They choose the Gold and Gold+ packages because they want the complete solution… the one that transforms every shower, every glass, every faucet, and every part of their home.
Soft water. Clean water. One system that quietly upgrades your entire life at home.
SYSTEM INSTALLATION DETAILS
System Installation Details
Installation is straightforward and designed for DIY homeowners, handymen, and professional plumbers alike. Most installs take a few hours and require only basic tools.
Your system arrives with everything needed to connect the softener to your home’s main water line along with a clear step by step guide and video support.
What to Expect • Standard point of entry installation where your main water line enters the home • Simple in and out connection to the plumbing and a drain connection for system regeneration • Easy programming instructions using the SoftPro Elite’s intuitive control valve
What You’ll Need • Basic plumbing tools • Access to a drain and power outlet • Ability to bypass outside spigots so they remain unsoftened
Support When You Need It Most If you ever want guidance, our live support team is available to walk you through installation or answer technical questions in real time.
Your SoftPro Elite system comes with industry-leading protection and a risk-free trial so you can buy with confidence and peace of mind.
Lifetime Protection • Every system is backed by a limited lifetime warranty on the control valve and essential components • Coverage reflects our confidence in quality and durability you can depend on for years • Real support from real people if you ever need assistance
6-Month Money-Back Guarantee • Try your system risk-free with full satisfaction within 6 months of delivery • If you’re not delighted with your water quality, softening performance, or experience, just let us know • We’ll help guide you through the process with simple, transparent steps
No Guesswork, No Risk We stand behind what we sell because we believe in engineered performance, solid support, and the long term value our systems deliver.
Discover what makes SoftPro the clear choice for families who want truly better water...
SoftPro Elite
SoftPro ECO
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Upflow Technology
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10% High-Capacity Resin
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Precision Variable Brining
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Lifetime Warranty*
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6-Month Money-Back Guarantee
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Customer Reviews
Overall rating: 4.6 / 5 from 1241 reviews.
Received the SoftPro Elite Smart HE Water Softener on time and no damage. Did the installation myself in about 3 hours after removal of my old system. Install guide and video was very helpful. System is running flawlessly. Jeremy was extremely helpful and knowledgeable for any questions I had….Rhea also.
I would highly recommend this product and company.
Store owner replied:
Thank you, Mike! A three-hour DIY install, old system out and new one in, is a great result. We'll pass your kind words on to Jeremy and Rhea.
The setting up of the system was straightforward. It would of being easier if you provided/recommended the flex line connector that go between the filter outlet to the water softener inlet. I bought the two flex lines you offered and could only use one from the water softener outlet to the house return.
Store owner replied:
Thanks, Clinton, and thanks for the suggestion about the flex line between the filter and the softener. We've passed it on to our team. If you ever need a part for your setup, give us a call and we'll help you find the right fitting.
Looks good, works great! Water feels like silk on the skin and family really notices a difference! No more ugly calcium deposits in bath/shower and around fixtures! I love all the advanced features around regeneration and less salt use, too! An amazing value for the money vs. what else is out there, and I've owned some of the best!
Store owner replied:
Thank you, Jeffrey. No more calcium deposits around the fixtures is the clearest sign the softener is doing its job. Coming from someone who has owned a few systems, that means a lot to us.
Install went fairly easy. It’s been a month now and I still have half capacity left. Looks like I’ll be saving a lot in salt purchasing.
Store owner replied:
Thanks, Peter. Half the capacity still left after a month is a good sign. Real salt use depends on unit size, household and water hardness, but as a typical example, a 48k Elite on a 10-day cycle uses about seven 40-lb bags of salt a year, versus about 17.5 for a traditional softener.
This system has been incredible. The water feels wonderful, and skin allergies disappeared.
This was is a super easy installation. This unit uses approximately 1/3 less salt than my old General Electric all in one water softener. We are extremely happy with the unit.
Store owner replied:
A third less salt than your old all-in-one unit is a real saving, James, and it adds up year after year. Thanks for sharing the comparison; it's useful for anyone replacing an older system.
Had my contractor install this next to my washer since the water inlet to the house was right there and power was available near by. Worked out perfectly!
Store owner replied:
Nice planning, Brian. Putting the softener right where the main line comes in, with an outlet close by, keeps the install short and the plumbing simple. Glad it worked out perfectly.
It was a very easy install and the product is functioning perfectly.
Store owner replied:
Fair enough, Michael! If anything doesn't look right as it settles in, give us a call and we'll go over the settings with you.
It's a game changer!
Not only does the water treatment system does what's expected. It's priced fair, they have excellent customer service before, during and after installation. It's a beautiful appliance that fits perfectly in my garage.
Store owner replied:
Thank you, Anthony! We're glad the support was there before, during and after the install, and that the Elite looks good in your garage too.
Excellent upfront sales service that provided valuable help in selecting the best system for my needs. Installation was straightforward and easy. Problem free operation.
Store owner replied:
Roy, we're glad our team could help you choose. Getting the size right for your water and household is the most important part of buying a softener, and it's good to hear the install and the running since have been problem-free.
Very good, our hard water was changed to “0” . The other contaminates are all “0” also. Like chlorine etc. I was able to install it with my grandson; just took our time but we figured it out because Water Pro has excellent customer support- just had to give them a call; they responded very promptly after I left a message.
Blessings, Doug & Miriam
Store owner replied:
Thank you, Doug and Miriam! An install done with your grandson and a test reading of zero hardness is a great result. We're glad our support team could help when you called.
Ship items not damaged, more responsive customer service, better products, sending orders in a timely manner with all items delivered
Store owner replied:
Thanks for the tip for other buyers, Carmine. The programming video is worth watching before you set the valve, and we're glad it made your setup straightforward.
This is a very nice water softener with some really good features that promise to cut down on salt and water usage. The instruction manual was good and eay to follow. The only negative comment I have is the instruction manual does not have any details for the checking and setting up the brine tank. The brine tank did not fill correctly and the softener did not regen correctly when first placed in service. After removing all of the salt, It was discovered the brine well was not inserted correctly in the salt support. This resulted in the the brine slots to be blocked by salt and inhibited proper operation. The high level float was also set too high. Once these two items were corrected, the water softener worked correctly.
Store owner replied:
Thank you for the detailed write-up, James. Those two are easy to miss: the brine well has to sit correctly in the salt support and the high-level float has to be at the right height, or the tank won't fill and the softener won't regenerate properly. We're passing your note about adding brine-tank setup steps to the manual on to our team, and we're glad it's running correctly now.
Everything came on time neatly packaged and with clear instructions. Absolutely love my purchase. Thank you
Store owner replied:
Thank you, Carlos! We're glad everything arrived on time and well packed, and that you love the system.
Had to replace a softener of ten years, suddenly. Research showed the unit had very high marks. Ordered quickly, and it arrived quickly. Was able to install myself, following the instructions. It has done a fantastic job. Very pleased.
Store owner replied:
Thanks, Eric. When an old softener quits suddenly, fast shipping matters. We ship systems within 1 to 3 business days. Glad the self-install went smoothly and the system is doing its job.
The soft water is lovely. It has only had to regenerate twice in 30 days unlike my older unit--Very efficient. I like the display showing the usage, flow rate and remaining charge in gallons. Great product.
Store owner replied:
Two regenerations in 30 days is a nice change from your old unit, Michael. Thanks for mentioning the display too: usage, flow rate and remaining capacity in gallons are all right there whenever you want to check.
Store owner replied:
Thanks, Jeff. Smooth is a good word for it, and we're glad you're enjoying the water.
The entire system was very easy to Install using the flex hose kit (an additional item to order). The installation time, included cutting two copper pipes, took about an hour (after unboxing the system components) for about 1.5 people's effort. This system replaced an existing softener so there was no additional plumbing required.
Prior to installing the entire system we pre-conditioned the carbon filter tank using two garden hoses and the supplied adapters, which took less than an hour overall, including a 45 min fill and carbon soak period and a flush of the carbon media.
The only improvement I can think of would be for the company to review, update and reorganize the installation manuals. They reflected poorly on an otherwise good product, in my opinion.
Store owner replied:
Thank you, Charles, for such a thorough review, including the carbon pre-conditioning steps, which will help other owners. You're right that the installation manuals need a refresh, and we've shared your feedback with our team. Glad the system itself is performing well.
The product arrived on time per the shedule provided, it was in great shape suffering no damage the Christmas Holidays. I installed it myself and it was straight forward. After competion I googled how long before we would notice it softening the water and got the answer nearly immediately. Sure enought once we used the water from lined that existed prior to the water softener start-up we saw instantly softer water. We have now eliminated skum build up chemicals from dishwasher and washer. Excellent effectiveness. We are very happy. I highly recommend the product.
Store owner replied:
Thanks, Gregory. Getting it delivered undamaged over the holidays and seeing soft water right away makes for a great start. Being able to drop the anti-scum additives from the dishwasher and washer is one of the nicest everyday benefits of soft water.
I think I bought the best, great quality, features, price and shipping
Store owner replied:
That means a lot, Richard. Quality, features, price and shipping is a lot to get right in one order, and we're happy it all came together for you.
The product was easy to install, the directions are accurate, and there are YouTube videos as well. Very pleased with my purchases.
Store owner replied:
Steven, thanks for pointing other buyers to the YouTube videos. Glad the directions were accurate and the install was easy.
Very easy install. Little SNAFU on the house side. Water inlet and outlet were reversed in my house compared to the unit. But the flex hoses seem to be doing the job. Currently on its first regen cycle. Brought to light a bad shutoff valve from the main water line…so that got done as well. Setup is as simple as advertised.
Store owner replied:
Thanks, Robert. Reversed inlet and outlet lines are common, and flex hoses are a good way to handle it. Good catch on the main shutoff valve too; better to find that during an install than later.
We live in an area with extremely hard water and I knew that when we bought this house, we would need a Water softener. I was thrilled to find the Softpro Elite.
It was easy to order. It runs quietly and the water is so much better. The one thing I would like to see an improvement from this company is the speed in which we receive the equipment. My shipment was delayed for over a week and then when we received it, we had a broken valve, which had to be replaced before we could install it. If it hadn’t been for Rhea, I’m not sure if we would still have received it. She was really helpful in getting our Water softener here as well as getting the replacement part.
But now that it is all installed, everything is great.
Store owner replied:
Thank you, Debra, and we're sorry about the delay and the broken valve. That isn't the start we want for anyone. We're glad Rhea got the replacement part to you and that everything is running well now. We've shared your feedback about delivery speed with our shipping team.
Soft pro was very easy to work with, installation was very easy, I worked with a plumber , but I could have done it better myself
Really nice system, not too hard to install if you’re handy and follow directions. I utilized 1” copper and formed everything for my custom install. System works very well, and has made a significant improvement in water quality for our home.
Store owner replied:
Thanks, Adam. That's a clean custom copper install. Glad the system is making a big difference to your water.
I was able to hook it up on my own but there was some small leaks at the plastic fittings supplied so I asked my plumber neighbor to assist and we just needed more plumbing tape to shore everything up. The plastic screen on the computer does fall off when bumped so I had to tape that up.
Store owner replied:
Very little salt and no pressure drop is a good sign the softener is sized right for your home, Witold. Thanks for letting us know how it's going.
It seems to be working fine for the softening. I have a couple of questions though. I thought that after regenerating the brine tank was supposed to be refilled with water. How much water does the regen process use. That is the reason that I did not give it five stars. I am not sure if it is functioning properly.
Store owner replied:
Hello, Thank you for contacting us and we would be happy to reach out via a call. The Unit you purchased does not use very much salt, its only going to require around 3 gallons in the salt tank. If you added salt to it, you will most likely not see the water unless looking down the Brine valve and float housing ( White Tube in the salt tank). As for the waste water or water used during regeneration it is only around 30 gallons per regeneration.
Great system we are able to drink the water with the whole house filter and soft pro softner without an RO system. We got great support from Quaility Water Systems.
I ordered my softpro Elite water softener for city over the phone. I got all my questions answered and appreciated the regular updates I received concerning my order. I also ordered the KDF Media Grard filter to go with it. I received the 20% off Father Day special from the
total order. Received my water softener in 2 weeks in perfect condition and all parts packaged well, with nothing missing. I followed the directions carefully and had no problems with installation. It seems to be working well and I am completely satisfied. I would buy this product again from this company. I bought this water softener in June of 2024, in Indiana.
Store owner replied:
Thank you, Patrick. Ordering over the phone and getting your questions answered is how we like to help, and we're glad everything arrived complete. We appreciate you saying you'd buy from us again.
Fast delivery, setup was easy even if you’re not skilled at plumbing. Some of the directions needed to be updated because of changes to the system. It’s working great and is very efficient compared to my older unit. Only regenerates twice a month so less salt is needed. Happy with my purchase.
Store owner replied:
Thanks, Richard. Twice a month is a big step down from your older unit, and you're seeing the salt savings that come with it. You're right that some directions needed updating after product changes, and we've passed that on to our team.
Store owner replied:
Nancy, we're happy you went with SoftPro, and thanks for letting us know it's installed and working well.
Softener arrived quickly, packaged well and was complete. Installation and start up were easy and went without issue.
If it performs as advertised I will purchase and install one at my daughters house.
Store owner replied:
Thanks, Kevin. Glad it arrived complete and the start-up went smoothly. We hope it earns a spot at your daughter's house too.
My SoftPro® Elite HE 40,000 grain water softener system arrived without any problems and ahead of schedule. Installation was straightforward, and everything went together and works as described. I took considerable time researching various water softening systems, and SoftPro stood out. Its online store, tech support, pricing, warranty, and product quality are all excellent. I am an extremely satisfied customer and highly recommend SoftPro Water Systems to anyone interested in adding a water softener to their home.
Store owner replied:
Thank you, Stephen. When someone researches as carefully as you did and still chooses SoftPro, it means a lot to us. Glad your 40,000-grain Elite arrived early and went together as described.
I have never had a water softener before. I had a local company come out and look at my plumbing and test my water and give a bid price to install their system. I did my own research and bought their system for 1/3 of the price. It arrive quickly installed easily, and I am enjoying soft water in my home. This company made it very easy to understand how the system works and what to expect. I am very happy with them and their product.
The industry's most efficient whole-house softening system built for real homes, real water, and real results.
Our SoftPro Elite water softener for city water is designed to eliminate hard water headaches, protect your home, and give you noticeably better water every day without the high costs, inefficiency, or frustration of traditional softeners.
Removes calcium, magnesium, and hardness minerals that damage plumbing, appliances, and water heaters
Delivers soft, silky water throughout the entire home with high efficiency upflow technology
Trusted by homeowners for its performance, affordability, and long-term savings
Once the vacation mode feature is activated, the smart control valve will pause the water softener system from regenerating while you are away on vacation. If the water is not used for 7 days, the advanced system will do a quick refresh to help keep bacteria from growing in the softener.
Auto System Refresh
Never run out of soft water throughout your home. If the system capacity goes below 3%, the softener will do a quick 15 minute regeneration that restores system capacity. You'll get the rest of the day with soft water. Later at 2 AM, the whole house system will perform a full regeneration.
Auto Reserve
Typically, the soft water reserve capacity will be equal to one day's worth of water usage. If you begin using the soft water reserve early in the morning — during your shower at 6 a.m. for example — you will still have enough soft water to last til the night. In combination with the high-efficient, Auto Refresh mode feature, SoftPro Elite softeners only requires a 15% reserve capacity auto set in the programming. Other less-efficient, cheap systems require more water, up to 30% or more capacity too.
Power Outage Backup
The self charging capacitor keeps date and time for at least 48 hours. The program settings will remain in the control valve's permanent memory so you can know you'll have soft water throughout your household.
3 Easy Steps To Complete Transformation
It's never been easier to experience soft, clean water from every tap in your home...
1
Place Your Order
Secure your SoftPro Elite water softener with whole-house filter in a few clicks with our easy and secure checkout process.
2
Get Fast Free Shipping
We'll pack and ship your order within 2 business days, with tracking sent straight to your inbox.
3
Enjoy Soft, Clean Water
Experience spa-like water in just moments after installation without worry of hardness or contaminants.
From seasoned plumbers to confident DIY homeowners, setting up your SoftPro is simpler than you think.
Our systems are designed so you can install with clarity, confidence, and support, whether you are doing it yourself or hiring a professional. No confusion, no complicated steps, and no surprises.
Clear step by step video guidance that walks you through the entire process
Simple connections and intuitive design that make installation fast for plumbers and handymen
Helpful support from real experts if you ever want a second opinion or quick direction
WATER SOFTENER KEY FEATURES
Why more homeowners choose SoftPro Elite water softeners...
Upflow RegenerationDrives the hardness minerals up through the already depleted resin and out to drain - saving both salt and the unused portion of the resin for future use.
Soft Water Quick-RechargeIf total capacity goes below 3%, a short 15 minute ‘recharge’ will restore additional capacity so the softener can soften until the regular 2:00 a.m. regeneration time.
Precision BriningSaves salt by pre-making only 70% of the brine just before regeneration. It calculates the precise amount of brine top-up needed to regenerate only the depleted resin saving up to 30% more salt!
Soft Water Brine Tank RefillConserve capacity and keep brine tank cleaner by adding only treated soft water to brine tank rather than raw untreated hard water.
Auto Smart CleanIf no water is used for seven days, the system will perform an automatic refresh preventing bacteria growth.
Automatic Backwash OverrideOn clean city water supply, there is no need to backwash and clean the bed with every regeneration. Save water by skipping up to 10 backwash cycles.
The Value Advantage Your Home Will Feel Every Day
Do not just soften your water. Clean it. Protect it. Upgrade it.
Our SoftPro bundles are designed to give you the complete whole house water experience, combining premium softening with powerful filtration so you save money, gain protection, and enjoy better water from every faucet without buying multiple systems separately.
Gold Package includes the Chlorine+ Carbon Filter that removes chlorine, chloramines, chemical byproducts, VOCs, and PFAS contaminants for cleaner and better tasting water
Gold+ Package upgrades you to the Chlorine+ Fluoride SUPER Filter with advanced media that removes everything in the Gold package plus fluoride for the highest level of whole house protection
Bundle and save with a system that softens, cleans, and safeguards your entire home so you enjoy healthier showers, fresher drinking water, and longer lasting appliances
A Free Gift That Protects Your System ($59 Value)
WHILE SUPPLIES LAST...Your SoftPro purchase includes a neoprene tank jacket at no added cost. A simple upgrade that delivers real value.
This complimentary jacket is designed to protect your softener, reduce condensation, and keep your system looking great without extra maintenance, added complexity, or any cost to you.
Insulates the tank to reduce condensation during regeneration and prevent unwanted pooling at the base
Shields your system from high humidity and colder temperatures for longer lasting performance
Washable and removable neoprene design that keeps your system looking clean and well cared for
Never Guess Your Salt Level Again.
Monitor your brine tank from your phone, receive low-salt alerts, and add smart monitoring to most residential softeners in about five minutes.
Give your water softener a simple smart-home upgrade. SaltCo monitors the salt level inside your brine tank, so you can check it anytime from the free SaltCo Home app and get an alert when it’s time to refill.
5-minute setup — no plumbing modifications required
Wi-Fi connected — works with 2.4 GHz Wi-Fi
Accurate monitoring — measures salt level to approximately 1 inch
iOS & Android compatible — with no monthly subscription
Confidence You Can Feel From Day One
Your system is protected for life and your satisfaction comes first. Always.
Our warranty and guarantee program is designed to give you total peace of mind, real protection, and the freedom to try SoftPro without worry, pressure, or risk of choosing the wrong system.
6-Month Money-Back Guarantee so you can experience the difference with complete confidence
Lifetime limited warranty that reflects the quality, engineering, and durability built into every system
Honest coverage supported by real people who stand behind the products they create
Fast shipping from nine nationwide warehouses means better water is only days away.
Our fulfillment network is designed to get your system to you quickly, deliver reliably, and support you with real humans every step of the way without delays, confusion, or the runaround you get from big-box brands.
Rapid order processing so your system ships out fast
Nine strategically located warehouses for shorter transit times anywhere in the USA
Friendly, knowledgeable support from real experts who pick up the phone and treat you like family
See What Our Customers Are Saying
Because transforming your water transforms your life...forever!
★★★★★★★★★★5 / 5
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I just wanted to say thank you for your excellent products and service over the past 12 years.
DANIEL R. - TEXASVerified Customer
★★★★★★★★★★5 / 5
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After we installed the Softpro Elite I noticed a significant difference in the house water quality.
JULIE M. - FLORIDAVerified Customer
★★★★★★★★★★5 / 5
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Great customer service before and after my softener purchase!
DAN T. - SOUTH CAROLINAVerified Customer
★★★★★★★★★★5 / 5
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Very impressed and satisfied with SoftPro's products and customer service!
ROY P. - CALIFORNIAVerified Customer
★★★★★★★★★★5 / 5
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Easy to install. Jeremy helped in making the right purchase!
DENISE C. - NEW HAMPSHIREVerified Customer
SoftPro Elite FAQs
Fit & Sizing
Which size SoftPro Elite do I need: 32K, 40K, 48K or 64K?
The right size depends on how many people live in your home, how much water you use, and how hard your water is. Bathroom count alone isn't enough. Use our 60-second sizing calculator for a recommendation, or call us at 855-683-8488 with your water analysis report and we'll size it for you free. An undersized softener regenerates too often and wastes salt; the right size runs about every two weeks.
Is the SoftPro Elite right for my water?
This model is built for city (municipal) water. It is rated for iron up to 2.0 ppm, manganese up to 0.75 ppm, no hydrogen sulfide (rotten-egg smell), water pressure of 20–125 psi, and water temperature of 33–100°F. It handles the chlorine and chloramine levels typical of city water. If your home is on a private well, choose the SoftPro Elite for Well Water instead.
Softener only, Gold or Gold+: what's the difference?
A water softener removes hardness minerals (calcium and magnesium) that cause scale and spots. It does not remove chlorine. The Gold package adds the Chlorine+ catalytic carbon filter, which reduces chlorine, chloramine, and the taste and odor they cause. Gold+ adds the bone-char SUPER filter on top of that, which also reduces fluoride. Pick Gold or Gold+ if you want better-tasting water from every tap, not only softer water.
Will the SoftPro Elite reduce my water pressure?
No, or so little you won't notice. The Elite is built on 1" and larger internal plumbing, so water moves through it freely even when several fixtures run at once. Most pressure loss with softeners comes from undersized valves and fittings, which the Elite avoids.
Cost to Run
How much salt does the SoftPro Elite use?
A typical household uses about one 40 lb bag of salt every 2 to 4 months. The Elite pre-makes only 70% of the brine it needs and fills the brine tank with soft water, which saves up to 30% more salt than standard softeners. Your actual use depends on your water hardness and how much water your home uses.
How often does it regenerate?
Most homes regenerate about twice a month, roughly every 14 days, depending on water use and hardness. Full regeneration runs at 2:00 a.m. by default, when you're not using water. If capacity drops below 3% during the day, a 15-minute quick recharge keeps soft water flowing until then.
What maintenance does it need?
Very little. The main job is keeping salt in the brine tank. The system cleans itself on a schedule and keeps its settings through a power outage with battery backup. Add the $89 SaltCo Wi-Fi salt sensor if you want a phone alert when salt runs low, so you never run out.
Installation
Can I install it myself, or should I hire a plumber?
Most homeowners install the Elite themselves in 2–3 hours with basic tools and our PDF installation guide. You need a drain and a standard power outlet near the install spot. Many owners bypass outdoor spigots so irrigation water isn't softened. If you prefer help, a handyman or plumber usually finishes in under 2 hours for about $150–$300. Our optional quick-connect hoses speed things up but are not for PVC plumbing. Stuck at any step? Call 855-683-8488 and a technician will walk you through it by phone or video.
Can I install it in a garage or outdoors?
Yes, as long as the location stays between 33°F and 100°F and never freezes. For outdoor or exposed installs, add the $49 outdoor valve cover to protect the control valve from rain and UV. In cold climates, a garage or basement is the safer choice.
Warranty, Returns & Shipping
What does the limited lifetime warranty cover?
The SoftPro Elite has a limited lifetime warranty with these terms: resin and brine tanks, lifetime; control valve body, lifetime; piston, seals and spacers, 5 years; electronics, 7 years; resin, 10 years prorated. The warranty covers replacement parts. You pay shipping on warranty parts, and any installation labor is arranged by you. Our technicians help you diagnose problems by phone and video at no charge.
How does the 6-month money-back guarantee work?
If you're not happy, return the system within 6 months of the ship date for a refund of the system price. There is no restocking fee. Call us first to get a return authorization number. Original shipping isn't refunded, and you pay return shipping. Filter media and consumables are final sale. You can also cancel free at any time before your order ships.
How fast does it ship, and where from?
Shipping is free on all systems to the lower 48 states (Alaska, Hawaii and Puerto Rico excluded). Orders ship within 1–3 business days from the nearest of our U.S. warehouses. If anything arrives damaged, report it within 7 days with photos and we'll make it right.
Who helps me if something goes wrong?
We do. SoftPro's own technicians support you by phone, video, chat and email for as long as you own the system, and we mail replacement parts straight to your door. Call 855-683-8488, Monday to Friday, 9am–7pm CST. SoftPro is a family-owned company and has been in water treatment since 1990.
Industry leading engineering that delivers unmatched home comfort
SoftPro Elite makes life better with smarter technology, higher efficiency, and performance features that stand above anything in its class.
Powerful whole-house softening without the waste, noise, or inefficiency of outdated systems
Advanced upflow regeneration without the heavy salt use or high operating costs of traditional designs
Reliable high flow performance without pressure drops, slow showers, or limits on home water use
High efficiency softening that protects your home and the planet
SoftPro Elite makes everyday living easier by reducing waste, conserving resources, and delivering soft water with far less strain on your wallet and the environment.
Better performance and better comfort without wasting water
Cleaner, softer water throughout your home without dumping excess salt into your plumbing or the ecosystem
A smarter system that runs efficiently without the heavy operating costs or resource use of old style softeners
Smarter softening that saves salt and saves you the heavy lifting
SoftPro Elite makes life easier by reducing how often you buy salt, how much you carry, and how much waste your system produces.
Consistent soft water without hauling heavy salt bags every month
Lower operating costs without sacrificing performance or comfort
A lighter maintenance routine without the frustration of traditional high salt systems
100,000+ HAPPY CUSTOMERS
FACTORY-DIRECT SAVINGS
FAST FREE DELIVERY
LIFETIME WARRANTY
6-MONTH MONEY BACK GUARANTEE
100,000+ HAPPY CUSTOMERS
FACTORY-DIRECT SAVINGS
FAST FREE DELIVERY
LIFETIME WARRANTY
6-MONTH MONEY BACK GUARANTEE
Experts Who Guide You Every Step Of The Way
Real support from real people who help you choose, install, and enjoy your SoftPro with total confidence.
Our service team is designed to remove confusion, eliminate guesswork, and give you clear direction before and after your purchase.
You get honest recommendations, expert installation support, and a partner who treats your home with the same care as their own.
Personalized product guidance so you get the right solution without overwhelm or uncertainty
Live installation support from trained experts who help you set up your system with clarity and ease
Ongoing technical assistance to ensure your water stays clean, soft, and performing at its best
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